EXPERIENCE
SENIOR MANAGER/PRINCIPAL (Director-scope)
TALENT DEVELOPMENT AND LEARNING
CROWN CASTLE | Hybrid, Houston, TX | 2023–present
SENIOR LEARNING SOLUTIONS ARCHITECT (LSA)
GLOBAL LEARNING & DEVELOPMENT
AMAZON | Remote | 2021–2022
SENIOR LEARNING EXPERIENCE DESIGNER AND TEAM LEAD
CUSTOM DIGITAL LEARNING
BTS | Remote | 2018–2021
SwissvBS (prior to BTS acquisition) | Remote | 2018–2019
FOUNDER & PRINCIPAL CONSULTANT
SANDERS EDUCATIONAL | Remote & Travel | 2011–2018
MARKETING & OER PRODUCT SPECIALIST
CENTER FOR OPEN EDUCATIONAL RESOURCES IN LANGUAGE LEARNING
COERLL | Austin, TX & Remote | 2009–2018
TEACHING ASSISTANT, LEAD INSTRUCTOR
COORDINATOR, PROFESSOR
INSTITUTIONS OF HIGHER EDUCATION | United States, 2007–2015
Led curriculum innovation, faculty enablement, and hybrid learning transformation across five universities—shaping digital pedagogy, program design, and instructional excellence in both traditional and emerging learning environments.
2014-2015 University of Denver – Professor and LMS-Faculty Expert
2011-2015 University of Mary Hardin-Baylor – Professor and Program Manager
2008-2014 the University of Texas at Austin – Graduate Teaching Assistant, Section Head/Coordinator, and UTeach Trainer
2011-2012 St. Edward's University – Interim-Lead Instructor and Coordinator
2007-2008 Mt. Holyoke College – Teaching Fellowship
Selected Achievements
AI ENABLEMENT STRATEGY
Architected and operationalized an enterprise-wide strategy, partnering with Legal, Data Risk, Comms, and IT. Resulted in accelerated workforce readiness and a scalable adoption framework.
CAPABILITY ACADEMIES
Designed and launched internal Capability Academies with embedded badging and personalized learning pathways, reducing time-to-proficiency across multiple roles. Directly aligned to workforce planning and internal mobility goals.
WORKFORCE TRANSFORMATION
Led strategic workforce planning initiatives that aligned future skills with business growth, including competency frameworks, reskilling programs, and scenario-based diagnostics. Enabled talent readiness for large-scale organizational transformation.
CULTURAL CHANGE INITIATIVES
Spearheaded an inclusion-focused workshop and established an internal facilitator cohort, saving $500K annually by shifting from outsourced solutions to internal capabilities while embedding values-driven leadership into organizational culture.
LEARNOPS OPTIMIZATION AND WORKFLOW AUTOMATION
Introduced a new LearnOps platform and streamlined people operations processes, improving efficiency and resource allocation. Generated $160K annual savings while enhancing speed, scalability, and internal team productivity.
SYSTEMS DEVELOPMENT & IMPLEMENTATION
Designed and implemented persona-based learning strategies that increased AI-powered LXP adoption and engagement by 30%. Applied predictive analytics and learning science to personalize experiences and drive measurable upskilling.